Working Experience

Designing and enhancing Aotearoa’s government digital services that provide millions of New Zealanders with access to their health information.

Conducting user testing and community-engaged research to ensure user-centric and inclusive design. Then presenting playback to stakeholders and development team on research findings.

Creating comprehensive UX artifacts, including interactive prototypes, wireframes, and user flows, adhering to the product design system.

Liasing with stakeholders and development teams, facilitating workshops to identify and articulate design opportunities and UX outcomes.

Providing expert consultation on creating design accessibility guidelines based on front-end best practices (HTML and CSS) and WCAG standards.

Working on 'Zero Harm,' an in-house web app developed since 2016 to digitally manage health and safety. The app encompasses a complex system with numerous features and runs in both legacy and new code bases.

Driving feature enhancements for "Zero Harm," from ideation to design.

Involving in a comprehensive rebrand project with a tight deadline

Collaborating with a design agency to modernise the user interface.

Translating technical specs into wireframes, user stories, and acceptance criteria.

Conducting online and on-site user testing for data-driven design improvements.

Producing wireframes, user stories, and acceptance criteria for continuous UI/UX improvement.

Collecting requirements, facilitating inclusive discussions across teams and disciplines

Clients include: Education Review Office, Tertiary Education Commission, New Zealand Transport Agency, Ministry of Education

Conducting WCAG 2.1 AA audits, providing training and consultancy to internal and external clients, and contributing to the ongoing improvement of accessibility processes and culture within the company.

Clients include: Inland Revenue Department, Department of Conservation, New Zealand Police, Ministry of Justice, Optimal Workshop, ACC, Transpower